Track Order

Order Tracking

At Pitchcaps, we want you to stay informed at every step. Use this guide to track your order and know exactly when your new hats and streetwear arrive.

How to Track Your Order

1. Check Your Email
Once your order ships, you'll receive a confirmation email with your tracking number.

2. Track Online
Use your tracking number on the carrier’s website to see real-time updates.

3. Questions or Issues?
If tracking information is missing or delayed, contact our support team:

📧 Email: contact@pitchcaps.shop
📞 Phone: +1 602-332-8056

Delivery Times

🇺🇸 USA: 2–5 business days
🇨🇦 Canada: 5–10 business days

Orders are processed within 1–2 business days (Mon–Fri) before shipment.

Lost or Delayed Orders

If your order has not arrived within the estimated time, contact us within 7 days.
We will work with the carrier to locate your package or provide a replacement/refund.

Customer Service

Friendly support ready to assist with any questions.

Free Shipping

Fast, reliable shipping at no extra cost.

Streetwear Made Simple

At Pitchcaps, we deliver premium caps and modern accessories designed for everyday comfort and style.

Secure Payment

All transactions are fully encrypted for your safety.